Frequently Asked Questions

Cleaners Cheltenham
How regularly do we visit?
Again, it depends on YOUR wishes. Cleaning can be undertaken weekly or fortnightly
What if you're at work?
Many of our clients are working professionals; we can (and regularly do) act as key holders and clean while you are working.
Will the same cleaner visit every time?
Yes, we provide the same cleaner, or an alternative cleaner if they are on holiday.
What happens when the customer goes on holiday?
You are not tied to your contract 52 weeks of the year! Providing that you give us a week's notice you can cancel our services for up to six weeks in a year so you won't be charged, for example, if you go away on holiday.
Terms and Conditions
We charge if less than 24 hours notice of cancellation. 1 month notice to terminate the services.
What if there's a problem?
We do our utmost to ensure that the customers receive complete satisfaction. Any queries and concerns are dealt with promptly.
How do we pay?
Payments are due monthly on presentation of invoice. You can pay via:
- Online banking
- Direct debit
- Cheque
- Cash